Refund policy

Unused credit within 30 days. Write to gigialcaraz38@gmail.com from the email on your account within 30 days of a top-up, and we'll refund that top-up minus whatever of it you've spent. The refund goes to the original card, usually within 5–10 business days.
After 30 days. Credit isn't refundable, but it doesn't expire while your account is open.
Charges that weren't your fault. If a sandbox was billed but never worked because of us or a provider (it didn't start, or died straight away), tell us and we'll add the credit back.
If we shut the Service down, we'll refund all unused credit.
Disputes and chargebacks. Please write to us first. We usually sort it out faster than a bank does. An account with an open chargeback is paused until it's resolved.
No refund applies to accounts closed for breaking the acceptable use policy, or to credit we gave for free.

Amounts are in US dollars. If your bank or the checkout converted the payment to another currency, the refund is the same dollar amount, and the exchange rate may differ from the one you paid at.